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Migrant Action Privacy Notice

If you visit our website or contact us, this Privacy Notice is for you.

Migrant Action are committed to protecting your personal information and respecting your privacy. Whenever you share personal information with us, we aim to be clear with you about how we use your personal information, and to not do anything with your personal information that you wouldn’t reasonably expect.

Migrant Action is registered in England and Wales as a registered charity, no. 1207941. You can contact us at:

Migrant Action, Roundhay Resource Centre, 233-237 Roundhay Road, Harehills, Leeds LS8 4HS

Phone: 0113 833 0991 Email: info@migrantaction.org.uk

This Notice gives you detailed information on why and when we collect your personal information when you use our website and other services, how we use your personal information, how we keep it secure, and how you can let us know if you would like us to change how we manage it. We update this Notice from time to time as we make improvements or when laws change. If we make significant changes to this Notice or the ways we use personal information, we will notify you where it’s reasonably possible for us to do so.


What we will do with your information

If you agree, we will store and process the information that you give us about yourself and your dependants. We will do this to:

  • Determine what service you are eligible to receive from us.
  • Decide how to advise you.
  • Help us to advocate on your behalf.
  • Provide you with information about us (where you have requested it) and to communicate with you in general, including updates about our activities, services and products
  • Administer your donation or support your fundraising, including processing gift aid
  • Administer and process legacies (including establishing entitlement and processing legacy payments)
  • Invite you to attend or to organise events, including focus groups
  • Understand how we can improve our services, products or information to better support our beneficiaries
  • Collect your story about your lived experiences of migration for use within our communications, for example on our website or on social media channels
  • Promote our charitable aims (including the use of case studies for this purpose)
  • Create an evidence base to support our work and to influence policy
  • Report to third parties, such as statutory authorities or other charity partner organisations, where we are contracted to provide a service on their behalf
  • Monitor, analyse, evaluate and improve our operations (including our overall strategy) and our website, and to demonstrate our impact
  • Recruit and train staff and volunteers
  • Establish, defend or enforce legal claims
  • Advertise to you on third party websites, such as Facebook
  • Create lookalike and re-marketing audiences on Facebook and Google, including uploading your email address so we can advertise to people who are similar to you (see below)
  • Keep a record of your contact and relationship with us
  • Ensure we know how you prefer to be contacted.
  • We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purposes. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

Your rights (1)

You have the right to know what information we hold about you and to receive a copy of your data from us.
You have the right to make us destroy the information we hold about you at any time.
If you want us to destroy your information, please ask us for a Data Destruction Request Form. If we destroy your information, we will no longer be able to provide you with any services.
You can find more information about your rights in the next rights heading.

How long we will keep your information

We will destroy the information we hold on you 10 years after we last have contact with you.

When and how we share your information

We will share your information only when you have instructed us to, for example by making an application for asylum support.
We will only share your information without your consent if we were worried about your safety or the safety of others, or if we are required to share it by law.

Your rights (2)


Under GDPR, you have these 8 rights regarding your personal information.
Right to know
We will explain to you what personal information we keep, why we keep it and how it is used and stored.
Right of access
You can ask us for a copy of all the personal information we hold about you and you can ask us questions to make sure that we are processing your information legally.
Right to rectification
If the personal information we have about you is wrong or incomplete, you can tell us so that we only keep accurate information that you have chosen to share with us.
Right to be forgotten
You can ask us to erase all your personal information. There are some occasions when we may have a legal obligation or legitimate interest to keep certain information about you, even if you no longer want to be on our records, for example in terms of processing financial information; where we need to retain your information for audit by our regulators; or keeping records in case of a future claim.
Right to restrict processing
You can ask us to keep your information but only use it for certain purposes, for example you may want to only receive certain types of information from us.
Right to data portability
You can ask for your data to be transferred to another system. This is not something that is currently relevant to our work at Migrant Action
Right to object
If you are unhappy with the way we have processed your data, for example if we keep writing to you when you have asked us not to, you can tell us, and we must respond.
Rights in relation to automated decision making and profiling
We need to tell you if we use any systems which automatically use your personal information without human involvement. If requested, we will provide you with more information about all the other rights and a copy of our Data protection and confidentiality policy.

We review this Notice regularly and may update it from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly where we can.

If you have any queries about this Privacy Notice, please contact Fidelis Chebe (Chief Executive) at info@migrantaction.org.uk

This Notice came into effect: 30th August 2024
Last updated: 26th August 2024

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© All right reserved 2024 MIGRANT ACTION

MIGRANT ACTION is a registered Charity. Charity Number: 1207941

Office address: Roundhay Resource Centre, 233-237 Roundhay Road, Harehills, Leeds LS8 4HS

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