The following is some feedback from our clients, which we have collated here to show our impact and the capabilities of our organisation.
‘Thank you so much, I managed to get my visa. You helped me a lot and set me off on the way. I remember after I spoke to you, I went to the surgeries and also rung HR, and that’s what won my case. Thank you also for the vouchers. It is a big burden off my shoulders now. Many blessings to you, I can’t thank you enough. After I spoke to you, I had a better understanding of what I needed to do, so once again thank you for everything. You didn’t have to do it. But you did help me and I greatly appreciate that.’
‘Migrant Action helped me a lot, with so many issues I had and I am so thankful to you. It means so much to me. I am so happy to receive such an excellent service, always ready to help with everything. Every letter and document I have received you read them and consulted them with me because, as you know, I am blind. You saved my life in a way or another.’
‘Thank you for everything you did for me during this hard time that I was struggling with. You helped me to solve out the issues I had with the Universal Credit. You were so kind and a good listener to my problems, always trying to help and do your best.’
‘I feel so happy with all the help I received from you. I came here with my wife and my children and you applied for EU Settlement. You also helped me with some issues I had regarding some electricity bills. You are still on the process of registering my children to school and you are in touch with the school admissions and I am sure you will resolve it in the same way as you helped me with the other issues. You were so polite and I want to thank you.’
‘I am so happy with the help I got regarding Universal Credit. You were very kind and I felt so relaxed talking to you, and the advice made the complicated things seem so easy to me. You helped me with the Universal Credit application for me and my husband, and I was happy.’
Babita is our Advocacy & Integration Worker. The next pieces of feedback highlight some of the amazing work she has done to support our clients.
‘I am more than happy with all the support and help I got from Migrant Action. Babita helped me with every single issue that concerned me. I had different issues such as Universal Credit application and Babita helped me to receive it. Employment was another issue and MA helped me with creating the CV & uploading it to Recruitment Agencies to find a job. Babita also helped me with housing and she also contacted the School Admissions for my children.’
‘I come from Syria and I am new to the UK. I had problems with language and I came here to visit my husband. I am so happy that Migrant Action helped me to solve out all the problems that I faced. Babita helped me to sort out all my issues. She applied EU Settlement status for me, she helped me with my CV in order to access employment. She also helped me with the application for National Insurance number. She also advised me to attend ESOL classes in order to improve my English. I am so happy about the support I received from Migrant Action.’
‘I am so satisfied from the service I got. I came to Migrant Action to ask for help with my employment. I was looking for a job and it was so important to me. I also had to pay the rent and I had no money. Babita helped me with applying for UC and uploaded my CV to Recruitment Agencies for me. I really should have met you before and have my problems solved out. Thank you.’
‘I am happy with the help I got from Migrant Action. I had my DLA benefit stopped due to my age. Babita applied for PIP. She contacted RNIB Advice Line and downloaded a form. She contacted the Job Centre and someone from JC will come to my house and complete it for me. It was so difficult for me and Migrant Action supported me. I don’t know what I could have done without Migrant Action help. I couldn’t go anywhere else to receive such help.’